JIM COULSON, CRM, FAI is Managing Director of Huron Consulting Group in Boston, MA where he is responsible for thought leadership in document and records management. Prior to joining Huron, Jim was founder and Principal of Records Improvement Institute, LLC, an internationally recognized records management consulting firm. Involved in records management for over thirty years, including fifteen years as a senior executive, Jim has worked personally with more than two hundred organizations to improve their records and information management programs.

 Mr. Coulson is a member of the ARMA International Company of Fellows. He has taught and written extensively on the subject of records and information management including, an ARMA International Britt Literary Award winning article, Our Professional Responsibility; the Records Improvement Course for Northeastern University, Boston; and with co-authors, Gail Pennix, CRM and Ira Penn, CRM, the popular second edition of Records Management Handbook. The Institute of Certified Records Managers has recognized Mr. Coulson’s impact on the profession with what is widely recognized as the highest award in the field of records and information management, the Emmett Leahy Award.

About Huron Consulting Group

 Huron Consulting Group helps clients effectively address complex challenges that arise from litigation, disputes, investigations, regulation, financial distress, and other sources of significant conflict or change. We also help clients improve the overall efficiency and effectiveness of their operations, reduce costs, manage regulatory compliance, and maximize procurement efficiency. Huron provides services to a wide variety of both financially sound and distressed organizations, including Fortune 500 companies, medium-sized businesses, leading academic institutions, healthcare organizations, and the law firms that represent these various organizations.